State Farm® Insurance Agent Dustin Bass

"As someone who used to work for Farmers I highly recommend Dustin Bass and Andrew at State Farm. Also Merit was super helpful to get me to claims."

"Dustin and his team are always incredibly helpful. Worked with me to find the best options for my life and goals. Thank you!"

"The staff member at State Farm was very helpful, knew her insurance stuff. She quoted us very reasonable rates & saved us half of what we were paying annually. We have recommended Dustin Bass to our friends."

"Very helpful and knowledgeable when I had questions about life insurance."

"They have great rates and are super personable!"

"The best experience! Highly recommend them for all your insurance needs!"

"The team at Dustin Bass is very knowledgeable and helpful!"

"I haven’t had any other insurance agency or agent treat me the way Mr. Bass and Co. treats me. Merit is amazing always there when I need him and Mr. Bass calls me a couple of times out of the year just review everything so I’m aware what I’m paying for. NO ONE HAS EVER DONE THAT."

"We've had these guys for years. Yet they just keep getting better!!!! Merit always returns my calls and helps us out with any situations that may arise. Whole crew from Dustin himself to even the ones we don't know are always helpful. BTW saved us 50% on our insurance compared to Farmers, whom we had for 10 years plus previous."

"Merit has been taking great care of me and my family for years."

"We changed insurance companies to State Farm with Dustin Bass a year or so ago. I want to say that this office is great! They answer the phone, always answer our questions & help with solutions. I’ve enjoyed Mikala as she is friendly, helpful & always goes the extra mile for everyone. We are very happy with this business. Great job Dustin Bass & co workers."

"I had an excellent experience with this State Farm office! The team is incredibly knowledgeable, and they genuinely care about their customers. They took the time to answer all my questions and provided great service. It's clear they prioritize their clients, and I highly recommend them!"

"Have a life insurance policy got with one of the sales person, Mikala. Was a great experience, once i get my new car know where i’ll be getting my insurance! Dustin agency is the best!"

"Great agency to work with!! They listen, they recommend, they show comparisons, they lay it all out!!!! Cheaper isn’t always better, policy details matter when shit hits the fan in life and this team makes sure you are covered!!!"

"**Beware:** We purchased a policy in the first week of February, two weeks before its start date, and paid for it using our credit card. The next day, we canceled the policy because we found better rates. We were informed that we would not receive our refund until the first week of March, even though the policy hadn’t started yet. In our experience with other companies in similar situations, refunds are typically processed within three to five business days. We requested that the refund be credited back to our credit card, as that was the payment method we used. However, they informed us that they couldn’t do that and would instead send a check. I asked the office agent if I could speak to the billing department, but he replied, “No one will talk to you about this.” The way it was said felt very disrespectful and lacked any empathy for my situation. I expressed concern about who would cover the interest on my credit card during this waiting period, and he simply replied, “There’s nothing we can do; it’s State Farm’s policy.” As a result, we disputed the charge with our credit card company. Don't you think State Farm should improve their policy regarding refunds, especially for a policy that hasn’t even started yet?"

"Simple factor, quoted everything the same at Allstate, I went from $300 to $150. Here is a company who will rip you off and take your money. Selling me a bunch of extra that I didn’t need. I asked for the car to be on liability and I called 2 weeks later and he had told me he didn’t get it changed I guess he forgot. That was fine because he said he’ll refund me for it since but never received that prorated. State Farm has taken money from my family, parents and other relatives. This is not the place, beware they will sell you the highest coverage and will say that the lowest coverage will still only be a few days less… $100-$150 to cover a $4000 car on liability is a joke.. period. During cancellation I had only used 1/3 of the coverage for that month and my prorate was pennys to a dollar. They will steal your money, don’t care an insurance just because your whole family has been with them forever. Quote yourself with other companies online and really see what’s cheaper, it’s so easy online these days to do it yourself."

"Dustin Bass does not have quality or dependable representatives. I would never recommend doing business with him. NOT A GOOD NEIGHBOR!"

"I have never been upset. The receptionist who answered the phone was so rude. I have home owners insurance plus 3 vehicles with them. My mother has 2 vehicles with them. My mother wanted to give one of her vehicles to my brother. Since he lives in Texas they wouldn't insure her. I was confused so I tried to call my self. The lady who answered automatically assumed I was my mother. I tried to explain I wasn't her she called me a lier and was so rude. I have never been treated so poorly. If u want an agent who doesn't talk to you personally and has rude employees go with Dustin. If I were you I would look somewhere else. I am. I'm pulling all my vehicles and my house. Never again will I be treated so poorly."

"Hardest working agent around. Dustin is knowledgeable and honest which is rare these days. Would recommend him to anyone!"

"Dustin and his staff are always very knowledgeable and proactive in helping with my insurance needs! I wouldn’t recommend anyone else!"

"Dustin is a great agent! He and his team have saved me so much money over the past 3 years....Insurance and assistance in setting up a refi on my home."

"Dustin and his entire staff are great to work with. I have known Dustin personally for 15 + years and he is is a great agent."

"Dustin and his team have been so helpful over the years and he has saved me a substantial amount of money. Highly recommend."

"Incredible agent and outstanding staff. They are aways happy to help. Best insurance agent out there in my opinion."

"Very helpful and responsive when we need assistance. Helps proactively plan for my family‘s needs. Exactly the guy you want in your corner!"